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Ryman by Department
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Ryman the stationer is a long established office product and stationery retailer, specialising in
providing quality products to the home office, small office and student market. Our online store carries our full range of
merchandise and additional Internet only products and we pride our-selves in being able to source all office-related products for
our customers
Delivery and Packaging Ryman normal service will
deliver all orders for delivery to U.K mainland within 48 hours, within normal working hours (9am-5:00pm) from Monday to
Friday subject to credit check clearance and product availability. Orders for furniture will take a little longer and a note to
that effect will be on the relevant product page. A charge of £5.28 (inc VAT) will be made on all orders received for despatch
within the UK where the value is below £35 (inc VAT). Orders over £35 (inc VAT) will be delivered free of charge. Orders or
delivery outside the UK mainland (i.e. Channel islands, Ireland, Isle of man and abroad generally) will have carriage charged at
cost.
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Returns & Exchanges Ryman are pleased to offer a 100% guarantee that if you
are dissatisfied in any way with the products you have ordered, Ryman will exchange them or provide a refund provided that the goods
are returned at your cost, all labels intact and in a proper resaleable condition* within 28 days of receipt**. If you wish to return
product to us and to arrange the return, please either call Ryman Direct on 0800 801901 , fax us on 0800 485486, email
queries@ryman.co.uk or write to Ryman Direct Returns, Ryman House, Swallowfield Way, Hayes, Middlesex, UB3 1DQ. Always remember to
retain a proof of despatch, when returning goods, should the package fail to reach us. Proof of delivery is not proof of goods
received.
Ryman will of course make a refund if the product is faulty.*
A refund will be made or goods exchanged following receipt of the returned items and always subject to their being in the original
packaging, undamaged, unused and in a fully resaleable condition.
*This does not affect your statutory rights.
**Ryman reserve the right to collect the products and charge a handling fee for doing so. |
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